1. Information We Collect

When you visit CelpipCert.com or use our services, we may collect the following types of information:

Personal Information: This may include your name, phone number, email address, and country of residence.
Service-Related Information: Such as the services you requested (e.g., registration assistance, score tracking, certificate support, or access to exam questions).
Payment Information: For premium services, we collect payment data through secure third-party payment processors. We do not store your credit card or banking information directly.
Technical Information: Including your IP address, browser type, device type, operating system, and usage activity while on our website.

2. How We Use Your Information

We collect and use your information to:

  • Provide the services you requested (registration, score updates, certificate support, etc.)

  • Communicate service updates, confirmations, and helpful follow-ups

  • Improve user experience and website performance

  • Offer promotional content if you’ve opted in

3. How We Protect Your Information

We take your privacy seriously and implement the following safeguards:

  • SSL Encryption: All sensitive data is encrypted during transmission

  • Access Controls: Only authorized team members have access to your personal data

  • Secure Processing: Payments are handled by verified third-party platforms

4. Sharing Your Information

We do not sell or rent your personal information. We only share data with trusted third parties (e.g., payment processors or communication tools) as necessary to complete services or comply with legal requirements.

5. Third-Party Services

We may use secure third-party services to process payments (e.g., Visa, Mastercard, PayPal, or mobile payment platforms). These platforms have their own privacy policies that govern how your data is handled during transactions.

6. Your Consent

By using CelpipCert.com, you consent to this Privacy Policy and our use of your information as outlined above.

7. Cookies

We may use cookies to track your session and improve your browsing experience. You can disable cookies in your browser settings, though some features may not work correctly without them.

8. Your Rights

You have the right to request access to your data, ask for corrections, or request deletion of your information. To exercise any of these rights, please email:
📩 support@celpipcert.com

9. Refund & Service Policy

For paid services, refund eligibility will be reviewed on a case-by-case basis depending on the nature of the service. Please reach out to support within 7 days of service delivery if you're unsatisfied or need help.

10. Contact Us

For questions or concerns about this Privacy Policy:

  • Website Name: CelpipCert

  • Email: support@celpipcert.com

  • Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM (GMT+1)

11. Policy Updates

We may update this policy from time to time to reflect changes in legal requirements or our practices. Updates will be posted on this page.

Let me know if you’d also like versions for Terms of Service, Disclaimer, or Refund Policy next.

Need a Help?

  • +1(604)288-7351
  • WhatsApp
  • Email: contact@celpipcert.ca

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